Airam SmartHome frequently asked questions

How do I connect my Airam SmartHome to my Airam SmartHome app?

For the first time, you can connect your Airam SmartHome by clicking “Add Device” on the Device Manager home page. In the future, you can add the product from the top right corner of the application with the +-button. You can add a device manually or by using the application's automatic device search. For manual pairing, select a device from the list and follow the instructions in the application to pair the device. If you can't find your device in the list, you can use the Other category.

What do I do if my Airam SmartHome fails to connect?

For connection issues, make sure of the following:

1. Make sure that the smartphone you are using has Bluetooth turned on (some devices use a Bluetooth connection to make pairing faster and easier).
2. Make sure your device is turned on and turned on. Also, make sure your device is in pairing mode.
3. Make sure the WIFI network you are using to connect is not hidden and the connection signal is good. Make sure the WIFI network password is spelled correctly.
4. Make sure the frequency of the WIFI connection you are using is 2.4GHz.
5. Make sure DHCP is enabled on your WiFi router.
6. If the connection is good but your device can't connect, make sure the WiFi router is not overloaded.

How do I control my Airam SmartHome?

Select a device, such as an Airam smart light, from the app and press the device icon. The application switches to the device control panel. When the device is switched on, you can control the colour, brightness, timing and various ready-made lighting options of the device. If the device is not on, you can still control the device timings.

How do I change the name of my Airam SmartHome product?

Select a device, such as an Airam smart light, from the app and press the device icon. The application switches to the device control panel. From the top right corner of the control panel, you can change device settings and rename the device.

How do I reset my Airam SmartHome?

To reset your Airam SmartHome, follow these steps:

1. Make sure the appliance has been switched off for more than 10 seconds before you switch it on.
2. Turn the device on and off three times (on-off-on-off-on) with a delay of about a few seconds. Wait a moment for the device to flash quickly. The device goes into “Smart” mode and you can now reconnect the device through the app.

How do I disconnect my Airam SmartHome?

Select a device, such as an Airam smart light, from the app and press the device icon. The application switches to the device control panel. From the top right corner of the control panel, you can change device settings and remove the device from your application.

Can I share Airam SmartHome devices with other users?

Yes, Airam SmartHome devices can be shared with other users.

How do I share my Airam SmartHome with other users?

Sharing a single Airam SmartHome device:

1. Go to the Airam SmartHome control panel and device settings.

2. Select to share your device via email.

Sharing devices with a family:

1. Go to the home page of the app, select Home Management in the upper right corner, and then select the home you want

2. Select “Add Member” and add the users you want into your home.

What is the difference between a home owner, administrator and member?

The homeowner has all the rights to manage the home. A home can only have one owner. Administrators can manage equipment, rooms, and add members to the home. Members can use the devices, but they cannot make changes to the devices or rooms.

Can I use Airam SmartHome on a tablet?

Currently, the Airam SmartHome app is only targeted for use with a smartphone. So the app may not work properly on your tablet.

Can I use Airam SmartHome lamps with a dimmer switch?

Airam SmartHome lamps cannot be used with a dimmer switch. Airam's smart lamps operate with a normal switch, but this may cause the device to return to factory settings.

Can I use Airam SmartHome devices when I am not at home?

Airam SmartHome devices can be used even when you are not at home, as long as the devices are connected to a WIFI network with a working internet connection.

Will I lose my Airam SmartHome settings if I log in to the app on a different phone?

The settings for Airam SmartHome devices are stored in the cloud service. Therefore, the settings of the devices do not change or are lost if you log in to your user with another phone or if, for example, the WIFI connection is lost.

Also see our tutorial videos.